Webinar Wednesday – AI-Enabled Clinical Summaries: Reducing Chart Review Burden to Support Patient Attachment

Patient attachment remains one of the most pressing challenges facing primary care systems today. Across jurisdictions, growing numbers of unattached patients, increasing administrative burden, and workforce constraints are putting pressure on providers and health systems to find new approaches to improving access and continuity of care.

Once patients are attached, clinicians must quickly review and understand a patient’s clinical history in order to determine the appropriate care pathway. Referral packages, specialist consult letters, hospital discharge summaries, diagnostic reports, and historical records often arrive as large unstructured document sets across multiple systems. For complex patients, clinicians can spend hours reviewing hundreds of pages of PDFs and scanned records to assemble a clear clinical picture before the first visit.

This webinar will bring together primary care and technology leaders to discuss the realities of patient attachment on the ground and explore how emerging AI-enabled tools are helping care teams synthesize fragmented documentation into structured clinical summaries that support intake assessment, pre-visit preparation, and clinical decision-making.

Through a moderated panel discussion, speakers will share insights on where attachment processes break down, where technology can meaningfully support care teams, and what organizations should consider when implementing AI to improve patient access, navigation, and readiness for care.

Presented by:

• Paige Baltessen, Primary Care Manager, Grand Bend Area Community Health Centre (GBACHC)
• Tricia Wilkerson, Director of Integrated Care, Amplify Care
• Alissa Taylor, Chief Product Officer, Akinox

Moderated by:

• Mark Casselman, Chief Growth Officer, Akinox