Unlocking Capacity: A Practical Framework to Reduce Health System Administrative Burden and Strengthen Financial Performance

The healthcare system is swimming in lost hours.

Millions of clinician hours disappear each year into administrative burden across every specialty, department, and region — compounded by countless staff hours spent coordinating, reconciling, and manually managing fragmented workflows.

These lost hours are not just an operational nuisance. They represent a material financial and capacity constraint that costs hospitals millions annually in lost throughput, avoidable overtime, delayed billing, and underutilized clinical capacity.
Administrative burden is not simply inefficiency, it is suppressed capacity hiding in plain sight.

Join Yan D-Beaurivage, VP, Product, Market and Growth Strategy at Petal, for an executive-level discussion on how hospitals are reframing administrative burden as a financial and digital enablement priority. Drawing on real-world hospital experience, this session outlines a pragmatic, enterprise-focused approach to reducing friction, accelerating time-to-value, and protecting long-term system sustainability, all without adding complexity or challenging change management.
Attendees will learn how to:

• Pinpoint where fragmented workflows constrain margin, capacity, and clinician productivity
• Orchestrate cross-department workflows to eliminate handoffs and duplication
• Strengthen interoperability to unlock greater return on digital investments
• Automate high-friction coordination work, such as on call operations, to free teams for higher-value care
• Drive disciplined workflow redesign that reduces, while not adding complexity

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