When it comes to high-quality care, technology accelerates possibility—and people determine impact. In this episode, our guests explore the skills that leaders need to bring out the best of a tech-enabled world, and help make sure that the future of care in Canada is both high-tech and high-quality.

Themes

• Key traits of high-performing health systems
• How technology can help—or hinder—patient safety
• Leadership skills for high-tech, high-quality care
• What health leaders can learn from space exploration (and tennis!)

Guests

• Dr. Jennifer Zelmer, President and CEO, Healthcare Excellence Canada
• Dr. Kendall Ho, Professor of Emergency Medicine, University of British Columbia, & Medical Director, HealthlinkBC 811 Virtual Physician Service