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Webinar Wednesday – Transforming Radiology Referrals in Primary Care: The Impact of Implementing a Clinical Decision Support System in Québec

In this session, we’ll explore how Santé Québec implemented the OrderWise Clinical Decision Support platform by MedCurrent, A VitalHub Company. The objective of the project was to support radiology referrals in primary care across multiple regions to improve efficiency, align with local clinical guidelines, and reduce costs.
What you’ll learn:
- Provincial roll-out strategy – multi-regional implementation integrated with the provincial Service d’Acheminement de Formulaires Informatisés et suivis de Requêtes (SAFIR) platform.
- Clinical content integration – leveraging national, provincial and local radiology referral guidelines from the Canadian Association of Radiologists (CAR) and l’Institut National d’Excellence en Santé et Services Sociaux (INESSS).
- Implementation challenges – IT complexity, competing priorities, physician engagement, and French-language adaptation.
- Tangible results – improved quality and efficiency of diagnostic pathways; 6% of orders canceled as non-appropriate, saving ~$750K annually per 40,000 referrals.
- Lessons learned & path forward – perspectives from Santé Québec and MedCurrent.
- National implications – how Québec’s model can inform a pan-Canadian CDS strategy.
Join us to see how digitized, evidence-based diagnostic referrals are transforming patient care and health system performance in Québec—and how your health system can benefit.

