Enhancing Care Flow and Patient Engagement through Automation: Reducing Backlogs and Burnout
Canadian healthcare systems are grappling with growing backlogs, limited access to primary care, and the need for better continuity of care, especially following hospital stays. At the same time, improving patient experience and engagement is essential for sustainable care delivery. Automation offers valuable lessons in reducing administrative burdens, streamlining workflows, and supporting both clinicians and patients.
This webinar will explore real-world examples, such as virtual care and remote monitoring, improving primary care access, connecting care with interoperable solutions, and enhancing patient engagement. We’ll reflect on lessons learned from our initiatives, highlighting what worked, the challenges that remain, and how automation and interoperability can improve care flow, empower clinicians, and deliver better outcomes across the healthcare journey.