Driving the Future of Digital Health
Details
- Date:
- November 7, 2023
- Time:
-
12:00 pm - 5:00 pm EST
Venue
Organizer
- MEMBER PRICE / NON-MEMBER PRICE
- $150 / $162
Healthcare transformation can only move at the speed of trust: Join us at the Driving the Future of Digital Health virtual conference where we will work together to unravel the complexities of trust in healthcare in our digital world. Learn from real-world cases that demonstrate how restoring trust in many settings can reshape the future of healthcare and digital health. Panellists and speakers will dive into: the ‘Top 10 Trust in Health Issues’; how to re-establish trust between patient and provider in our digital world; rebuilding trust in the aftermath of a cyber-attack; and unlocking the potential to enhance patient outcomes via cultural trust and trust in leadership.
Don’t miss this opportunity to be part of a transformative dialogue addressing the critical issue of trust in healthcare and digital health in Canada.
Thank you to our Symposia Hosts
Thank you to our Sponsors
Speakers
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Dana Singleton
EVP, National Sector Lead, Health - Edelman Canada
Read MoreDana excels at bringing together teams to execute integrated campaigns involving Edelman’s social and digital teams, paid & performance, earned media experts, and insights and analytics. Whether focused on planning, client relations or training, Dana is a team player who enjoys collaborating with colleagues in all sectors and specialties. At Edelman, Dana leads accounts for Novartis, Sanofi-Genzyme, GSK, AstraZeneca, Merck Canada Inc. Her extensive experience includes work in a diverse number of therapeutic areas including neurology, rheumatoid arthritis, atopic dermatitis, mental health, chronic pain, digestive health, cardiovascular health and diabetes. Throughout her career, Dana has worked with stakeholder groups including the Eczema Society of Canada, Crohn's and Colitis Canada, PKD Foundation of Canada, Kidney Foundation of Canada and the Arthritis Society. On behalf of her clients, she and her teams have been recognized in Canada and internationally with industry awards from the Canadian Public Relations Society, the International Association of Business Communicators and the Canadian Marketing Association. Dana also serves as the Canadian lead for GWEN, Edelman’s Global Women’s Equality Network.
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Asifa Lalji
Accessibility & Disability Advisor
Read MoreHer expertise encompasses accessibility, inclusion, and diversity initiatives for both media and government organizations Diagnosed with FSH Muscular Dystrophy (a progressive, muscle-wasting disease) at the age of 21, Lalji transformed her personal journey into a powerful platform for advocacy in the realm of equity, diversity, and inclusion. She champions accessibility through universal design, and challenges societal misconceptions surrounding individuals with disabilities. Residing in New Westminster, Lalji remains actively engaged in the community, particularly in matters pertaining to affordable housing, disability rights, community building, and muscular dystrophy research. She also conducts accessibility audits for local businesses. Beyond her professional endeavors, Lalji exhibits an unyielding commitment to personal growth, evident in her pursuits of learning, travel, culinary experiences, accessible adventures and writing.
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Dr. Chandi Chandrasena
Chief Medical Officer, OntarioMD and Family Physician
Read MoreDr. Chandrasena has a wealth of digital health knowledge and experience in the Ontario health care system. As a comprehensive family doctor for over 20 years, and as OntarioMD's Chief Medical Officer, Dr. Chandrasena provides the clinical perspective to inform and advise on current and future digital health products and services for Ontario clinicians to add increasing value to patient care.
She is a member of the Ontario Medical Association Burnout Taskforce and has a passion for alleviating digital burden and advocating for the use of technology more efficiently. She has a special interest in the humanity of medicine and how it is often lost with the use of technology. Dr. Chandrasena has been featured in a number of podcasts and news articles that discuss/advocate for optimizing technology that both alleviates digital burden and enhances more personalized care.
Dr. Chandrasena is a national speaker, emcee and moderator for digital health, technology and burnout.
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Laurel Austin
Associate Professor, Management Science, Ivey Business School
Read MoreAn Associate Professor at Ivey Business School, Laurel teaches courses on decision making under risk and uncertainty. Her research focuses on understanding and improving decision making and risk management, especially related to health and safety. She leads a team of researchers at Western University in study of the rapid shift to “digital first health care” during the pandemic. This includes a close look at digital triage tools introduced during COVID, including study of physician and patient experiences with those. She’s also interviewed physicians and patients to understand the impacts of the sudden shift to virtual care during pandemic. In other work she is researching youth vaping decisions and behaviours.
Laurel has worked with several public health agencies to understand people’s decisions and behaviours, including Public Health Agency of Canada, US Food and Drug Administration, US National Libraries of Medicine, and Ontario’s Electrical Safety Authority. Prior to joining Ivey she was an Associate Professor of Strategic Decision Making and Risk Management at Copenhagen Business School and had a research affiliation with the Research Unit for General Practice, Department of Public Health, University of Copenhagen. In executive education she teaches programs on ‘Data Informed Leadership’ and ‘Strategic Thinking and Decision Making.’
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Bill Ohlson
Principle Executive Security Advisor - AWS
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Glenne Grossman
Health Sector Advisor - Canadian Centre for Cyber Security
Read MoreShe brings with her many years of experience assisting with the development of IT infrastructure and IT Strategy projects across the Canadian Healthcare system and holds a Bachelors of Electrical and Biomedical Engineering as well as a Masters of Science in Electronic Health from McMaster University.
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Paula Allen
Global Leader, Research and Total Well-being - TELUS Health
Read MoreIn this role, she manages the research agenda for TELUS Health, which includes primary research, exploratory data science, research collaborations and meta-analyses. Her focus is on: discovering, defining and communicating industry trends; service development that aligns with emerging market needs; and supporting TELUS Health’s clients with insights and data-driven decision guidance. Allen is a well-recognized expert in all areas of workplace mental health, learning strategies, disability management and drug plan management.
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Chenny Xia
Co- Founder and CEO - Gotcare
Read MoreAs the CEO of Gotcare, she is transforming how healthcare in the home is delivered regardless of your postal code, including service to over 100 remote communities. Having scaled rapidly across the country, Gotcare has been recently named one of Canada's fastest growing companies in 2023 by The Globe and Mail. Chenny also plays several advisory roles - she was previously a member of Ontario's Task Force on Women and The Economy, and currently is standardizing care economy impact metrics through 2X Global, and advancing women and non-binary led entrepreneurship through Coralus (formerly SheEO).
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Matthew Phillips
Senior Analyst, Mental Health and Addictions Program - Nova Scotia Health
Read MoreHe moved to Nova Scotia in 2007 where he continued to pursue his passion for quality, patient safety, and person-centered care. Matt has focused his passion by collaborating with teams, patients and families to develop the Renal Program quality framework, lead the Central Zone through the first Nova Scotia Health Authority Accreditation survey, and improve access and quality of care within the Mental Health and Addictions Program.
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Angela Power
Senior Director, Ethicist - INQ Consulting
Read MoreShe has also developed a privacy program for Small and Medium-Sized Businesses for the Office of the Privacy Commissioner of Canada, Government of Canada, including consultation across Canadian jurisdictions. Previously, Angela was the Director of Data Ethics & Privacy at the Newfoundland and Labrador Centre for Health Information, leading the e-Health transition and the development of a provincial data governance framework for Newfoundland & Labrador. Angela has a Masters in Health Ethics and is an Interdisciplinary Ph.D. candidate focusing on the ethics of AI and health innovation and teaches ethics in the Faculty of Medicine at Memorial University.
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Janet Ozembloski
Interim VP Legal Services, Hamilton Health Sciences
Read MoreIn her law practice as Counsel at Borden Ladner Gervais LLP, Janet maintains a legal practice
with a focus on the health industry. Janet is passionate about the evolution and transformation of healthcare in Canada, and she provides guidance to clients on Canada’s regulatory legal landscape. Janet works with healthcare providers ranging from start-ups to
large hospitals and institutions. Janet has solid expertise in privacy, data security and technology law. As former general counsel to a large full-service health clinic, Janet’s expertise includes risk management, operational strategy, and patient and healthcare provider interactions. Janet’s background in specialty and cyber insurance, along with incident response management, rounds out her practice.Read Less -
Christina Popovich
Interim Director Privacy - Hamilton Health Sciences
Read MoreShe is a Certified Information Privacy Professional and Ph.D. scholar with extensive knowledge of privacy law, privacy compliance, research ethics and data governance with experience working in healthcare and research sectors. In her current role, Christina assists in championing several of HHS’ strategic operations and providing leadership support to staff in
many aspects of privacy risk and compliance management.Read Less -
Chris Carlson
Principal Consultant - Level Perspective Inc
Read MoreUnderstanding the pivotal role of trust in the rapid evolution of healthcare, Level Perspective Inc. consistently integrates this principle into every consulting engagement.
1. Digital Health Strategy & Solution Design - Level Perspective excels in helping healthcare organizations establish clear digital health visions, missions, and strategic objectives. Services in this domain include: Digital Health Strategy Development: Crafting strategies tailored to the distinct needs and dynamics of the market; Digital Health & Virtual Care Solutions: Facilitating effective solution design and implementation, from extending care delivery to harnessing emerging AI and digital health technologies.
2. Implementation & Operational Excellence - With a keen focus on operational efficiency and patient-centric care, Level Perspective provides:
• Electronic Medical Record (EMR) Implementation: Expert guidance for healthcare providers in deploying EMR systems.
• Interoperability Solution Implementation: Facilitating seamless care coordination through efficient data exchange.
• Process Automation & Workflow Optimization: Leveraging tools to boost efficiency and elevate service quality.
• Change and Project Management & Training: Assisting organizations in adapting to the nuances of digital transformation.
3. Compliance, Engagement & Advisory - Level Perspective underscores the importance of trust and compliance in its offerings, encompassing:
• Privacy & Compliance: Fortifying the security framework of digital health solutions in compliance with Canadian standards.
• Patient Engagement Platforms: Supporting the development and implementation of platforms that place patients at the heart of their care.
• Regulatory & Reimbursement Advisory: Demystifying the intricate realm of digital health regulations.
• Vendor Solution Assessment: Guiding the selection process for the most suitable digital health solutions and vendors.Read Less
Schedule
12:00PM |
Opening Remarks
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12:10PM |
Opening Keynote: Edelman Special Report on Trust and HealthTrust is a key determinant of health, central to both individual and public healthcare decisions. The increasing politicization of post-pandemic public health—fueled by a widespread infodemic—is undermining trust in healthcare systems across the globe, leading to persistent inequalities of access and outcomes. Join us as a representative from the world’s leading authority on trust walks us through Edelman’s 2022 Trust Barometer Special Report on Trust and Health. This session will examine the research and findings behind the pandemic-driven evolution in people’s orientation towards health and healthcare and the relationship between trust in the healthcare system and health outcomes.
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12:45PM |
Bridging the Trust Divide in HealthcarePanelists in this session will examine the healthcare trust divide—the gap between key health stakeholders—from multiple perspectives. What does patient empowerment look like in the digital world? Can patients be re-engaged after their trust in the healthcare system has been eroded? Moderator Dana Singleton and an expert panel will discuss findings from the Edelman Trust Report and what steps might be taken to rebuild trust in healthcare today and sustain it in the future.
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1:30PM |
Break |
1:45PM |
Symposium: Advancing digital mental health in Canada: Insights, innovations, and initiativesJoin us for a dynamic panel session led by Paula Allen, Global Leader of Research and Total Well-being at TELUS Health. Paula will kick off the session by sharing valuable insights and highlights from the monthly mental health index, shedding light on the current state of mental well-being in Canada. The presentation will be followed by an engaging discussion on digital mental health, featuring our distinguished guest panelists. Learn about the groundbreaking approaches that Nova Scotia has adopted to provide mental health support and explore how digital solutions can help address the mental health and wellness of seniors.
Hosted by TELUS Health |
1:45PM |
Symposium: Building a foundation of security with standards from the Canadian Centre for Cyber Security (CCCS)As cyber incidents continue to impact Canada’s health sector, the need for stronger tools and training in healthcare have never been more essential. In this session, learn how to strengthen your organization’s security, directly from Canada’s most trusted cyber security leaders. The Canadian Centre for Cyber Security (CCCS) is Canada’s authoritative source of cyber security expert guidance for Canadian government, industry, and the general public. Build trust among customers, partners and stakeholders by following the CCCS guidance for implementing security controls, policies, and procedures.
Hosted by AWS |
2:30PM |
Building a framework for patient trust after a cyber incidentCybersecurity incidents and privacy breaches impact patient trust in healthcare at the institutional level. What can we learn from past security breaches? What would a sustainable privacy framework with a goal of reestablishing patient trust look like? Join us as we take a deeper look at cyber and privacy breaches at the institutional level and what we can change as we drive the future of digital health.
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3:20PM |
Closing Keynote: Trust in leadershipWe are all leaders and stewards of trust and ethics in the digital health landscape. Providing leadership recognizes our unique and collective responsibilities to provide strong professional judgement, as well as ethical behaviour and decision-making. But what does this really mean? How do we champion digital health care that supports fairness, justice, transparency, and other key values that foster trust? Join us as we unpack the key ingredients to empower ethical leadership and a culture of trust.
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3:50PM |
Closing Remarks
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