Evolution of virtual care support for patients and family caregivers: one hospital’s experience
OnlineIn March 2020, the Hospital for Sick Children (SickKids) shifted to a virtual-first model, escalating the volume of virtual visits to over 70% of all visits by early summer of 2020. During this period, the Virtual Care Support Team (VCST) (formerly Telemedicine team) scheduled over 300 visits a day. The roles and responsibilities of the […]