Events

Patient attachment remains one of the most pressing challenges facing primary care systems today. Across jurisdictions, growing numbers of unattached patients, increasing administrative burden, and workforce constraints are putting pressure on providers and health systems to find new approaches to improving access and continuity of care. Once patients are attached, clinicians must quickly review and […]

Where AI Scribes Break Today AI scribes are scaling rapidly—but “good enough” documentation can introduce real clinical, legal, and equity risk, especially in specialty and complex care. Improving the Input: FirstHx FirstHx addresses this at the source by improving the clinical context fed into a scribe. Patients complete adaptive, evidence-based clinical interviews before the visit, […]

Will Falk discusses his new CSA Public Policy Centre paper, “A Complement, Not a Substitute: Generative AI’s Role in Canadian Healthcare in 2026.”   The paper’s central argument is simple: the bigger risk now is moving too slowly. Clinicians are already using generative tools for documentation and information retrieval. Patients are using them to get […]

Facing growing workforce pressures, our organization took action by piloting patient self-check-in kiosks to enhance data accuracy, reduce staff burnout, and empower patients. Over six months, adoption, staff experience, and workflow dependencies were analyzed. Findings revealed critical insights into digital readiness and change management. Key lessons highlighted the need for clear expectations, staff engagement, and […]

Physician burnout and workforce attrition threaten the sustainability of rural healthcare. Hybrid care models, where virtual physicians support on-site teams in real time, reduce workload and improve professional well-being. Drawing on preliminary evidence from partnered hospitals and 2024 national provider survey results, findings show improved morale, work-life balance, and coverage stability. These results establish a […]

For over 35 years, HealthPartners has brought workplaces, health charities and the communities of people with lived experience they serve together under one shared purpose – to improve the lives of those affected by illness. The HealthPartners Health Advisory Network is an online community initiative by HealthPartners designed to elevate the voice of people with […]