Hélène Clément, Senior Consultant, The HC Group
From her early involvement with the Nursing Informatics Special Interest Group to her service on the Digital Health Board, Hélène has consistently demonstrated her dedication. Her contributions have extended to the annual conference, where she has played various key roles. These are just a few examples of her steadfast commitment to Digital Health Canada.
Hélène continues to be a proud and engaged member, and those who have had the privilege to work or volunteer alongside her have greatly benefited from her mentorship and dedication.
Volunteer Contributions
Digital Health Canada Board of Directors • CHIEF Advisory Committee Member • Faculty member • Member of a Community of Action, Event Planning Committee, or Working Group • CHIEF Executive Forum member • Conference Leadership • Conference Presenter • CPHIMS-CA credential holder
Biography
Hélène is a strategic thinking Health Care Professional with over 30 years of experience in digital health, including clinical informatics, strategic leadership, strategic education/learning, change management, continuous quality improvement, and project management. Hélène has extensive knowledge of digital health applications, development, and clinical systems transformation. She is current with healthcare strategies and thinking resulting in requests for performing peer review of articles for Canadian College of Health Leaders (CCHL) journal, and abstracts for Digital Health Canada eHealth Conference, and CCHL conferences, in addition to her activities as Board Member of the CCHL journal. She was also a member of several HIMSS international task forces, moderated educational sessions at HIMSS conferences, educational webinars and eHealth Conferences.
Hélène’s involvement in the healthcare and informatics community has resulted in several publications and presentations at both national and international levels. Hélène has a strong ability to bridge knowledge from research, clinical, and business components allowing the sharing of lessons learned, benefit realization, strategies and vision for the integration of technologies in the clinical environment and management of healthcare.
Hélène has been on the Digital Health Canada/COACH Board of Directors for 4 terms and has contributed a significant amount of time to many activities to advance digital health. She is also CPHIMS-CA certified and has maintained her certification for over 15 years. She has been instrumental in developing learning guides, and mentoring others to achieve the CPHIMS-CA certification. She co-led the development of “COACH Health Informatics Primer for Clinicians.” She has been recognized for her contributions on the Digital Health Canada Board of Directors (2020), and COACH Board of Directors (2014); Women Leader 2019 for Digital Health in Canada and is a recipient of the Ontario Nursing Informatics Group Achievement Award (1994).
She currently provides Digital Health consulting services as a T.R.M. consultant (Transformation–clinical/business, ROI, and Marketing) focusing on innovation and health care transformations through digital health.
Hélène has worked for several years for eHealth Ontario and has provided leadership in the development of provincial electronic health record governance framework and effectively provided leadership on special projects. Other notables include organizational communication and accomplishments such as leading the development of communication and information tools to promote and successfully position new initiatives. She has developed and maintained strong partnerships/relationships with key stakeholders, peers and professional associations. She has led the development of the EHR/HI (Electronic Health Record/Health Informatics) education and education centre, strategic plans for driving value through education, training, and learning to tactically position organizations. She led the development of learning initiatives and education programs. One of Hélène’s key strategic influences is related to the development of various educational materials such as eLearn, workshops, reference documentation for newly created programs; Healthcare Bootcamp, CPHIMS-CA certification, Clinical site visit, Architecture and Standards, and provincial EHR Blueprints. Hélène accomplished all of this to improve employees’ performance and work with their ability to incorporate knowledge acquired in their work activities. Other notable responsibilities include the development of benefit realization metrics supporting implementation of technologies and organizational transformation.
Hélène is passionate, energetic and charismatic health care professional who is committed to the advancement of Digital Health in Canada. She has contributed her healthcare strategies, thinking and knowledge in various forums such as publications, presentations at various Health Care conferences and by being a faculty member at the University de Sherbrooke for the delivery of courses such as “Dossier de santé électronique partagé” (Shared Health Record) and Information Technology course at George Brown College in Toronto. Hélène is well known in the Digital Health community and has a strong ability to create communication and information tools to promote and successfully position new initiatives.
She has been involved in the Exam Committee for the CPHIMS and CA exams for several years. She worked on the COACH Exam Development Task Force to develop questions for the Canadian portion of the CPHIMS Exam, as well as the content for the CPHIMS-CA Review Sessions. She is a member of the CPHIMS-CA Exam Committee. She represented Digital Health Canada (COACH) on the HIMSS Exam committee. As co-Editor, she was instrumental in updating of the Digital Health Canada (COACH) Reference guide (2019). In addition, she is involved in education initiatives as a Faculty member of Digital Health Canada.
As a Board member of COACH/Digital health Canada, she was involved in the development of COACH/Digital Health Canada strategic plans, participated in several committees and conferences. She chaired/co-chaired several Digital Health committees to engage health professionals. She continues to be actively involved in the development of new educational initiatives resulting in new product offerings and new sources of revenues for Digital Health Canada. These new educational programs are now being repurposed to meet regional and local educational requirements. Over the years, she has participated at several COACH/Digital Health Canada, participated in Community of Practice, and CPHIMS-CA Webinars delivering educational content. She was a member of the COACH/HIMSS Ontario education committee planning the ONUP 2014 and ONUP 2015 conferences.
In previous years, she served as the Chair of the HIP@Work Task Force and helped identify requirements for the career tool using the career matrix developed by COACH. She also sat on the HIMSS Ontario Board of Directors for 10 years and was the chair of several HIMSS Ontario committees including the education committee. She co-authored the first Nursing Informatics Annual issue of COACH. She was appointed by COACH as their representative on the International Medical Informatics Association (IMIA) Nursing Informatics SIG for 1997-2001 and was a member of the planning committee for the MedInfor95 conference held in Vancouver BC.
She is committed to the vision that digital health is the key to better, safer and high-quality care and the key enabler for transforming the delivery of healthcare services. Through her numerous involvements with COACH/Digital Health Canada activities on committees, her current role, she continues to actively contribute to making digital health transformation a reality. She continues to inspire, help colleague in networking, empowering them towards excellence in Digital Health field.