Job number: J0724-0424
Job title: Instructional Design Specialist
Job Type: Contract
Location: Ottawa, Ontario, Canada
Number of positions: 1
Contract Duration: September 30, 2025
Date posted: July 17, 2024
Closing date: July 30, 2024
Range minimum: $77,390.00/year
Who we are
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.
At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts
Why is this role important?
The Instructional Design Specialist (IDS) is responsible for the instructional design, development, and project coordination of CIHI Education courses, products and other collateral such as job aids and curriculum roadmaps. The Instructional Design Specialist will work closely with the Team Lead, Education and subject matter experts (SME) to determine learning approach, training solutions and project scope.
The Instructional Designer will coordinate and implement the project’s overall development and determine when to use appropriate technology/instructional methods to support learning objectives while staying consistent with CIHI’s education development standards. This role will ensure the fundamental principles of instructional design and adult learning are applied to the content.
What you’ll do
- Supports the solution design and development of CIHI’s workshops, web-conferences and self-studies as well as non-course items such as job aids and curriculum pathways.
- Identifies learner needs and performance gaps, content analysis, course scope, objectives, design, development, and quality control.
- Facilitates course creation in collaboration with subject matter experts building learning products where content aligns with learning objectives, CIHI development standards, and adult learning principles.
- Coordinates the project activities of Education deliverables, including monitoring/managing tasks and timelines, co-coordinating hand-off’s of content with other services, and perform quality reviews to ensure deliverables are developed according to department requirements.
- Supports the development of instructional design plans for products based on adult learning principles, experience with available technology and the availability of Education resources.
- Creates engaging multimedia assets that integrate animation, video, audio, and/or text following best practices.
- Remains current with and learns about new instructional technologies and tools and plays an important role in introducing new and innovative ideas to CIHI’s education development and delivery strategy.
- Develops and maintains relationships by working in collaboration with a variety of internal and external stakeholders.
- Provides guidance to the Education team throughout the development process to ensure tasks are delegated, and completed as planned; identifies process gaps, provides recommendations for process improvement.
- Provides technical support to internal and external stakeholders for multimedia and eLearning products, ensuring quality is maintained and enhancement requests are noted for future consideration.
- Assists with the development and maintenance of products and assets, as required.
What you’ll bring to the table
- Undergraduate Degree in a relevant field including education, instructional design, adult learning, curriculum planning etc.) or equivalent combination of education experience.
- Three to five years of recent and related experience with educational analysis, instructional strategies, design and development concepts and approaches, including web-conferencing, workshop and distance learning systems.
- Knowledge and grounding in adult learning theory is essential, capacity building theory and UX theory (asset)
- Ability to analyze performance problems to identify gaps and learning needs as they relate to curriculum design.
- Experience managing development projects, including workshop, web-conferencing and eLearning.
- Excellent communication and interpersonal skills and the ability to work in an agile environment with various project teams and competing priorities.
- Working knowledge and experience with assessment and evaluation of training/educational programs.
- Proficient in utilizing Adobe Creative including Photoshop, Illustrator and Premiere/After Effects/Audition.
- Significant experience using MS Word, MS Project, MS Teams and MS PowerPoint.
- Experience with a recognized eLearning authoring tool (e.g., Adobe Captivate, Articulate Storyline, Camtasia Studio, Lectora Inspire). Experience with Articulate Storyline is strongly preferred.
- Ability to create and edit professional quality audio and video recordings.
- Ability to create and produce infographics.
- Experience working with SCORM or TIN CAN (xAPI) within a LMS/LCMS environment is an asset.
- Additional programming experience with HTML and awareness of other scripting languages such as JavaScript is an asset.
- Experience developing for Learning Management Systems is an asset.
- Fluency in English is required, bilingualism in both official languages is an asset.
To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our ‘Careers’ section.
We thank all those who apply, however, only candidates selected for an interview will be contacted.
At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.
Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).