Virtual Waiting Room at Urgent + Primary Care Centres: Improving Health Outcomes for Chemotherapy Patients Using Digital Remote Symptom Monitoring
OnlinePart 1 Urgent and Primary Care Centres (UPCC) across Vancouver Coastal Health were previously experiencing increased capacity and congestion in their waiting rooms. Overcrowded waiting rooms further increased patient’s frustration and anxiety when visiting the UPCC. Since the implementation of a virtual waiting room, waiting room congestion has decreased and has significantly improved patient satisfaction […]