In 2007, the Institute of Healthcare Improvement introduced the Triple Aim, with the goal of lower healthcare costs while improving the patient experience and clinical outcomes. The model then expanded to the Quadruple Aim, incorporating the clinician experience due to its impact on patient satisfaction, outcomes, and costs. More recently, it has further evolved into […]

One of the priorities for health systems across Canada has been improving access and providing quality care for marginalized patient populations and clients most impacted by the social determinants of health. However, caring for this population can be challenging as they often do not have a stable medical home, and coordinating care across multiple organizations […]