Job number: J0724-0554
Job title: Manager, Interoperability Engagement
Job Type: Contract
Location: Toronto, Ottawa, Ontario, Canada
Number of positions: 1
Contract Duration: March 31, 2026
Date posted: July 11, 2024
Closing date: July 24, 2024
Range minimum: $111,430.00/year
Who we are
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.
At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts
Why is this role important?
The Manager is responsible for advancing CIHI’s technical engagement with stakeholders including Federal, Provincial and Territorial governments, vendors/industry, clinicians, patients, the standards community, and international partners. Through strong collaboration with Canada Health Infoway and with CIHI’s Data Standards, and Enterprise Architecture and Standards teams, the Manager educates, brings awareness, and promotes the adoption and use of CIHI’s interoperability standards.
What you’ll do
- Leads and motivates an Interoperability Engagement team, coaches and mentors team members and provides feedback to ensure effective communication and partnership with internal and external interoperability stakeholders; provides clear direction; effectively delegates and monitors performance; provides opportunities for development; makes decisions that balance the interests of the team, the organization and its stakeholders; and leads by example by living CIHI’s core values.
- Plans for and manages day-to-day operations of the department and special projects, and ensures deliverables are met. Works collaboratively with management within the division and across the organization to achieve deliverables where required.
- Contributes to the development and execution of engagement strategies for technical, clinical, and policy audiences in support of CIHI’s role in the pan-Canadian Shared Interoperability Roadmap.
- Prioritizes and advances engagement with technical, clinical, and policy stakeholders to increase awareness of CIHI’s Pan-Canadian Health Data Content Framework, and promotes adoption of CIHI’s interoperability content standards.
- Identifies, negotiates, and manages CIHI’s role in demonstration projects, pilots, Connectathons, and similar collaborative activities to inform and promote interoperability implementation.
- Co-leads, with the Manager, Data Standards, internal promotion and change management activities to align CIHI’s existing data assets to evolving interoperability content standards.
- Collaborates with the Hospital Data Transformation team and other CIHI strategic initiatives to promote alignment with CIHI’s Pan-Canadian Health Data Content Framework.
- Develops the budget, supports the planning and reporting activities of strategic initiative. Monitors progress ensures commitments are delivered on time and within budget. Provides key information, recommendations and ongoing progress reports to the Director to ensure effective communication of relevant activities. Presents updates to FPT digital health tables and to CIHI’s Senior Management Committee as required.
- Establishes and maintains a strong working relationship with project partners including Canada Health Infoway and CIHI teams such as Data Standards, Enterprise Architecture and Standards, and Communications and Marketing. Builds relevant professional contacts on behalf of CIHI with external stakeholders such as Health Canada and the Pan-Canadian Health Organizations.
- Acts as a champion for CIHI’s interoperability standards to the organization and supports compliance and best practice for related activities. Promotes the Spending and Primary Care department within CIHI.
- Where required, manages or participates in corporate projects and other duties as assigned.
What you’ll bring to the table
- Master’s degree in health sciences, health administration, health informatics, or health profession/related field.
- Minimum 5 years’ experience leading and/or working with technical standards, content standards, and/or data assets.
- Minimum 5 years of people and budget management experience. Experience leading cross-functional teams.
- Experience in managing complex technical projects with various stakeholder groups.
- Experience in strategic planning and the translation of strategic directions into concrete actionable plans.
- Experience managing a team in a dynamic environment.
- Awareness and understanding of Canada’s health system as well as issues relevant to system interoperability.
- Proven experience leading and adapting to a changing internal and external environment using innovation and agility.
- Excellent interpersonal and communication skills, with a demonstrated ability to establish and maintain relationships with stakeholders.
- Excellent written and verbal communication skills.
- Ability to meet travel requirements.
- Fluency in English is required, bilingualism in both official languages an asset.
To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our ‘Careers’ section.
We thank all those who apply, however, only candidates selected for an interview will be contacted.
At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.
Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).