Portfolio Manager
Local Health Integrated Networks

 

How long have you been a member of Digital Health Canada?

Since 2014 (5 years)

Why do you want to join the Digital Health Canada Board of Directors?

I have spent the last several years working within Ontario’s health sector as the Digital Health Portfolio Manager for the Central Ontario Cluster Local Health Integrated Networks (LHINs).  Reporting directly to the Regional CIO, I am responsible for the oversight of digital health initiatives for multiple stakeholders (e.g. hospitals, community care, primary care, long term care, mental health and addictions). I entered the healthcare sector after 10 years in the private sector and specialize in portfolio management, strategic planning, process improvement, change management and team leadership. This is a perfect time in my career to join the Digital Health Canada Board of Directors as I have a deep appreciation for the challenges and opportunities we face in the healthcare sector and see digital health as a significant enabler of positive change. My hope would be to bring both my private and public sector knowledge and skill set to help advance co-design in healthcare and what better time than now when the current government has announced an intention to significantly transform Ontario’s health system.

How does your experience align with the Digital Health Canada strategic plan and mandate?

Throughout my career I have enjoyed being involved with committees and organizations that can help foster growth in individuals. Currently, I am an active member of the PAN LHIN Projects Community of Practice where I bring knowledge from PMI to roundtable discussions on efficiently running projects and successful change management tactics. I also run a Harvard Manage Mentor training club where we meet quarterly to discuss modules such as career management, influencing others, and leadership. Additionally, as a past volunteer for a young professional’s organization, I have helped to enhance professional development via leadership seminars, mentoring and speaker events. I would bring my experience and passion for digital health to foster ideas to enhance membership value such as additional online resources, innovation labs and promotion of co-design from the onset of projects. Continuing to help increase knowledge of digital health advancements to enhance patient experiences such as new virtual care tools, patient portals and secure messaging. Furthermore, I would love to explore ways to assist with professional development by creating mentorship relationships and offering skill development workshops.

What unique skills, perspectives and contributions would you bring to the Digital Health Canada Board?

I possess a deep understanding and respect for the fundamentals of change management and the need to engage stakeholders from the outset in order to achieve tangible and sustainable results.  Combined with my portfolio management skills and my ability to mobilize efforts to affect broad system change, I would welcome the opportunity to partner with others to direct the important work that Digital Health Canada performs. Furthermore, I value relationships and ensure that I build and nurture relationships in order to gain knowledge and collaborate together to achieve shared goals. I would be an engaged Board member and would seek to make a significant contribution.  

Do you or have or have you ever had any direct patient care experience (clinical)?

While I do not have formal direct patient care experience, I have had a lot of experience within the system. Unfortunately, my most compelling experience was as a primary caregiver to my father, following a diagnosis of pancreatic cancer. Dealing with hospitals, oncologist surgeons, nurses and eventually palliative care teams provided an intensive immersion into the complexities of patient care. The fact that even in recent years, we still needed to cart around a bulky binder to deal with health professionals working in disparate silos was an eye opener. Whether it was navigating acute care or home care, the provision and sharing of clinical information across various service delivery partners was a challenge and a risk; for accurate and timely information was and is critical to all those who interact with the patient. My experience led me to reconsider my professional career path and resulted in me leaving the oil and gas industry in the hopes that I may contribute to the improvement of information management and digital health within Ontario’s healthcare system. As the years have passed since my fathers passing, the lack of integration with Digital Health assets is still prevalent. I would welcome the opportunity to work with others on the Board to advance integration, improve access and leverage digital health as a significant enabler in the quest to improve healthcare in nationally.

What segments within the Digital Health Canada community do you feel you will best represent?

Emerging Professionals; IM/IT Practitioners; Healthcare Institutions

With which Digital Health Canada committees, task groups or activities have you volunteered in past five years?

While I have not formally volunteered on Digital Health Canada committees within the last 5 years, I am an active promoter of Digital Health Canada. I regularly attend the Webinar Wednesdays and have attended numerous events. More importantly I routinely promote and advocate for the association. As I am a shared resource for multiple LHINs and run the Digital Health Enterprise Portfolio Management Office, I ensure my team is aware of the resources offered by Digital Health Canada; I share events and actively encourage participation. My most significant contribution is the use of the knowledge and tools available via the Association. I consider myself an “Ambassador” as I integrate my learnings into my work, encourage the engagement of others and support the organization’s mission to connect, inspire and educate digital health professionals.

What other board appointments or relevant leadership experiences have you had in the past five years?

As the Portfolio Manager for the Central Ontario Cluster of LHINs, I have built and manage the Enterprise Portfolio Management Office which is responsible for the planning and monitoring of digital health technology/systems for multiple sectors (e.g. hospitals, community care, primary care, long term care, mental health and addictions). Working with multiple LHINs, I lead the fiscal planning for digital health working with multiple stakeholders such as the Ministry of Health, Ontario MD, eHealth Ontario and Ontario Telemedicine Network. I also participated on various working groups in which collaboration and co-design are the most necessary assets to ensure progress towards a goal or mission; similar to that of a board. From 2009 to 2014, I was the president and chair of a non-profit young professionals association with a mandate to build the knowledge, skills and research capabilities of young professionals to aid career advancement and leadership. I led a 10 person and achieved the following: Significantly improved programming via leadership development, mentorship, and events; Strategically designed and implemented new organization structure to increase functionality and growth; Utilized exceptional communication and diplomacy skills to resolve conflicts amongst board members.

Please tell us why you feel Digital Health Canada members should vote for you.

In my time with the Central Ontario Cluster LHINs, I have established a broad knowledge of provincial, local and regional projects in the areas of referral management, Hospital Information System integration, hospital report manager, eConsult, eNotification, telehomecare, registries, health links and care coordination tools. I am also very fortunate to have developed strong and healthy relationships with provincial delivery partners such as Ontario Telemedicine Network (OTN), Ontario MD, eHealth Ontario and the Ministry of Health and Long Term Care. Our collaborative work has garnered shared successes while creating a foundation upon which more lasting change can be built. I believe that Digital Health Canada members should vote for me because I would bring the regional Local Health Integration perspective. As the Toronto Star wrote; Ontario is embarking on the “biggest change” in Ontario’s health system since Medicare was created half a century ago. I believe that it will be important for Digital Health Canada to have a member of the board that can balance strategic visioning with the realities of “on the ground” opportunities and challenges within Ontario, something which the rest of Canada will be paying close attention to. Furthermore, I have proven skills and success in bringing people together to address a shared vision as well as a reputation for integrity in addressing challenges. I am solutions focused and believe that digital health is a critical success factor in addressing the challenges and complexities of Ontario’s health care system. Being a part of the Digital Health Canada Board of Directors will allow me to apply my passion to an organization that brings together industry leaders, creates and nurtures an environment for learning and helps to advance digital health at all aspects of the healthcare system.

Do you currently hold the Certified Professional in Healthcare Information and Management Systems – Canada (CPHIMS-CA) credential?

Committed to achieving my CPHIMS-CA

Educational Background

Master of Business Administration in Strategy and Nonprofit Management & Leadership; Schulich School of Business; MBA exchange: ESSEC International School of Management; Bachelor of Commerce with Distinction, Major: Information Systems; Minor: Marketing; McGill University; Diplôme d’études Collégiales, Health Science Cegep Vanier

Biography

Accomplished professional having multifaceted experience across both private and public sectors with a specialization in portfolio management, ehealth, strategic planning and team leadership. Currently report directly to the CIO for the Central Ontario Cluster LHINs (Central West LHIN, Mississauga Halton LHIN, Central East LHIN, North Simcoe Muskoka LHIN). Built and manage the Enterprise Portfolio Management Office responsible for the strategic planning and monitoring of digital health technology/systems for multiple sectors (e.g. hospitals, community care, primary care, long term care, mental health and addictions). Practical knowledge of provincial, regional and hospital Digital Health systems with experience in digital health systems across sectors. Established a broad knowledge of provincial, cluster, and local projects in the areas of Referral Management, Hospital Information System Integration, Hospital Report Manager, eConsult, eNotification, Telehomecare, Registries, Health Links, and Care Coordination tools. Enjoy collaborative relationships with leaders in the field such as Ontario Telemedicine Network, Ontario MD, eHealth Ontario and the Ministry of Health and Long Term Care to contribute to a shared vision of improving and enhancing patient care.