Katherine Hay
President and CEO
Kids Help Phone


“Since taking the helm at Kids Help Phone in 2017, Kathy has inspired change and has pushed the organization further than ever before. She understands the crisis Canadian youth are facing when it comes to receiving support on mental health, and is doing everything in her power to expand service offerings in order to meet young people on the platforms they’d prefer. Last year alone, Kids Help Phone supported 1.6 million young people. We are on track to surpass this number in a big way for 2019.”


President & CEO of Kids Help Phone, Kathy Hay provides strategic leadership and drives innovation in the implementation of the organization’s five-year strategic plan to be the most-nimble, accessible and effective access point for youth support, when and where a young person needs it most. In fact, in leading an organization recognized as a pioneer in e-mental health and virtual care, Kathy has made the organization’s mission, to always be open, providing a safe and trusted place for young people in any moment of crisis or need, a personal commitment.


Kathy’s commitment to young people and the charitable sector extends to her volunteer work as a member of multiple organizations’ board of directors, including having a seat at the table for the Ontario Premier’s Office sub-council on mental health & addiction; a Director on the Imagine Canada Board of Directors; member of the Children’s First Canada Council of Champions; member of the National Youth Serving Agencies; member of the Mayor’s Task Force on Poverty and Homelessness in Mississauga; a former member of the National Council of Foundation Executives for the Conference Board of Canada; and a former member of the Toronto Academic Health Science Network Foundation CEO Roundtable.