eCritical Alberta Operations Manager
Alberta Health Services
How long have you been a member of Digital Health Canada?
Why do you want to join the Digital Health Canada Board of Directors?
I have been with AHS for over 20 years in progressive leadership roles and would like to contribute outside of my organization on a larger scale. I am interested in understanding challenges across Canada and learning from others.
How does your experience align with the Digital Health Canada strategic plan and mandate?
I recently completed my Master’s Degree in Leadership and have been using the tools learned to create a safe, engaging and inclusive environment on my team and within other teams. I enjoy collaboration and discussion about issues concerning health and health outcomes using technology and best practice. I manage teams that support critical care at the bedside as well as the complementary informatics group that has been instrumental in creating meaningful change to critical care clinical practice in Alberta.
What unique skills, perspectives and contributions would you bring to the Digital Health Canada Board?
The eCritical team that I manage is a truly provincial program with a provincial CIS implemented across pediatric, adult, and a number of NICU units. We are unique in that we have a team of clinicians that customizes the application, a technical team, a front line support team, in addition to quality assurance analysts, data access and analytics (Business intelligence and Extract, Transform, Load) analysts. I have a view into each of these very different types of services and how they need to work together closely for success. I am a collaborative leader that believes that everyone has a role to play and all perspectives should be considered when making decisions. Alberta is currently implementing Connect Care a new provincial CIS that will replace the bedside application in eCritical. I am a sub-chair on the Critical Care Area Council so am well in tuned with clinicians concerns and issues through change. In addition, when completing my Master’s degree, I chose to study how we could transform our MetaVision application transfer summary report to be easier to understand and use to aid in successful transitions when patient transferred from the ICU to medical or surgical units. Do you or have or have you ever had any direct patient care experience (clinical)? No, my backgroud is Healthcare IT. While I have had lots of experience working with clinicians, I have not provided direct patient care.
What segments within the Digital Health Canada community do you feel you will best represent?
IM/IT Practitioners; Leaders; Academic & Research.
With which Digital Health Canada committees, task groups or activities have you volunteered in past five years?
I have not volunteered in the past five years but have attended the last two winter ANHIX sessions in Calgary and other events over the years.
What other board appointments or relevant leadership experiences have you had in the past five years?
I have not had any board appointments. In the past five years I have been an Integration Manager for a lab system in Alberta and most recently working as the eCritical Operations Manager while taking my Master’s in Leadership at Royal Roads University. I also own and manage a private on-line retail sales company.
Please tell us why you feel Digital Health Canada members should vote for you.
I have a passion for healthcare information technology and have worked in this area for the last 20 years in varying roles. I am willing to learn, to contribute and have a strong desire to make a difference. With my background as described above, I believe I can make meaningful contributions within Digital Health Canada.
Do you currently hold the Certified Professional in Healthcare Information and Management Systems – Canada (CPHIMS-CA) credential?
Master’s Degree in Leadership from Royal Roads, Certified Project Management Professional
I am currently the eCritical Operations Manager at Alberta Health Services. In this role, I manage the eCritical Alberta program which includes a provincial CIS and robust data warehouse implemented across pediatric, adult, and a number of neonatal critical care units. We are unique in that we have a team of clinicians that customizes the application, a technical team, a front line support team, in addition to quality assurance analysts, and data access and analytics (Business intelligence and Extract, Transform, Load) analysts. Previously, I was the Millennium integration manager with responsibility for ADT and lab interfaces in the Calgary zone and Provincial Laboratory for Public Health. I have spent 20 years working in Healthcare Information Technology with progressive leadership positions during that time. I am passionate about leadership and collaboratively finding ways to ensure that our technology meets the needs of our clinicians and care providers and in turn provides better outcomes for our patients. I am passionate about collecting data, ensuring the quality of that data and then enabling clinicians and researchers access to that data to make meaningful change in care of patients. I hold a Master’s in Leadership degree from Royal Roads University and am Project Management Professional Certified.