Digital Canada Faculty Member 2018-2019
Digital Health Canada Board Member 2018-2019

 

National Senior Clinical Operations Manager, LifeLabs Medical Laboratory Services – Hélène Clément is accountable for the effective and efficient operations of new service delivery models, including Point of Care (POC) services that are outcome-based and patient-centric. She contributes to the design of new services and products; leads the implementation, testing and evaluation of new service delivery models; and fosters a continuous improvement culture driving towards customer centricity, operational excellence and quality. Hélène Clément acts as the single point of contact for the operations for service innovation and provide leadership to the Clinical Operations Team members.