EMR Program Director
Newfoundland and Labrador Centre for Health Information
How long have you been a member of Digital Health Canada?
Why do you want to join the Digital Health Canada Board of Directors?
Currently, I lead the team responsible for implementing the electronic medical record (EMR) in Newfoundland and Labrador. This has been a very rewarding experience which has allowed me to see firsthand the benefits of eHealth. This, coupled with my past experiences in health care technology has fostered my passion for digital health. My deep passion for this industry has become my personal hobby. I feel confident in my knowledge of the industry and would like to lend my knowledge and experience to help set national direction for Digital Health Canada.
How does your experience align with the Digital Health Canada strategic plan and mandate?
My experiences in the digital health industry are well-aligned with Digital Health Canada’s mandate and strategic plan. I have extensive experience connecting healthcare organizations and have worked across multiple healthcare organizations to deliver clinical solutions to frontline healthcare. In particular, my experiences include leading the implementation of the original electronic health record (EHR) blueprint in Newfoundland and Labrador (NL) and currently, the implementation of the electronic medical record (EMR) program in NL, both of which are aligning health organizations within our community. These projects have allowed me to gain insight and experience in ‘promoting the effective use of technology in health’ and the importance of information sharing and collaboration in the implementation of new technology and systems as well as to inform health decision-making. I have also been involved with and continue to be involved with several healthcare innovation projects such as Digital Health Community of Action on Innovation, as well as leading a Community of Action for the Atlantic branch of digital health which are ‘connecting, inspiring and educating digital health professionals who are creating the future of health in Canada.’
What unique skills, perspectives and contributions would you bring to the Digital Health Canada Board?
I bring the unique perspective of leading the implementation of front line clinical software. These experiences have allowed me to see the value of collaboration and education and equipped me with the skills required to work across multiple governance organizations as well as incorporate the operational elements to deliver one common solution. I also bring experience in the governance of healthcare data. My experience on the EMR implementation has exposed me to the legal framework required for sharing data as a complex custodianship model. Through my execution and operational experiences of both an EHR and EMR, I bring a wealth of vendor management experience. I also understand vendor thinking and potential pain points in our industry. Further, I bring perspectives learned from working with the provincial Health Ministry, along with federal oversight and funding organizations. Overall, I have a broad knowledge of the many stakeholders involved in digital health in Canada. I understand the various strategic visions involved and where the similarities and differences lie in those visions. I am passionate about digital health in Canada and believe that my tangible experiences in Newfoundland and Labrador would benefit the Digital Health Canada Board.
Do you or have or have you ever had any direct patient care experience (clinical)?
My experiences to date involve working with frontline clinics and health care providers who deliver patient care using technology that allows them to enhance levels of patient care. While I have not been involved in direct patient care, I feel that I have gained considerable knowledge and experience from the clinicians who have been part of the EHR and EMR implementation processes.
What segments within the Digital Health Canada community do you feel you will best represent?
Executives/CIOs; Telehealth; IM/IT Practitioners; Leaders; Healthcare Institutions; National eHealth Organizations
With which Digital Health Canada committees, task groups or activities have you volunteered in past five years?
Presently I am a member of the Enterprise Innovation CoA. I am also leading a CoA for the Atlantic chapter. I have also been a team member for the eSafety Guidelines, as well as the HIP work. The eSafety work would be my most significant contribution thus far. I anticipate the lead role for the Atlantic chapter will be a significant role also.
What other board appointments or relevant leadership experiences have you had in the past five years?
My experience leading the EMR program in Newfoundland and Labrador has provided me with significant experience in multi-organizational governed programs. This experience has fostered my ability to collaborate at a high level and across a number of groups. As Digital Health Canada is focused on collaborating across the healthcare industry of Canada, I believe that my leadership experience will allow me to make a valuable contribution. I have been chair of the NLCHI leadership committee, I participate in monthly NLCHI Board committees, and lead the NL provincial EMR Governance Committee
Please tell us why you feel Digital Health Canada members should vote for you.
I am passionate about digital health care in Canada and have seen firsthand the valuable benefits that new technology can bring to patient care. I also understand the value of collaboration in the development and implementation of healthcare technology. Connecting with others in the industry inspires new ideas, allows us to share information across provinces and supports the growth of digital health. It also further strengthens patient care. Digital Health Canada is focused on advocating for professionals and the industry, connecting communities and incubating knowledge. I believe that my experiences in the successful implementation of healthcare technologies in Newfoundland and Labrador have provided me with the knowledge and skills necessary to collaborate with others across the country to further the strategic priorities of Digital Health Canada and to connect care, leading to improved health outcomes.
Do you currently hold the Certified Professional in Healthcare Information and Management Systems – Canada (CPHIMS-CA) credential?
Degrees; 1. Bachelor of Computer Science, St. Francis Xavier University – 1994 2. Bachelor of Information Systems, St. Francis Xavier University – 1995 3. mini-MBA, McGill University – presently completing Designations; 1. Public Sector Leadership Program, Memorial University of NL-2013 2. CPHIMS-CA – 2011 3. ITIL foundations – 2007 4. Project Management Professional (PMP)- 2006 5. Cisco Certified Network Associate (CCNA) – 2005 6. IBM – Unix Specialists – 2000 7. Microsoft Certified System Engineer (MSCE) – 1998 8. Certified Level III National Sport Coach – 2013
My experience are cross functional in digital health. Operationally I lead the building of the first NLCHI Operational unit, from hiring staff, to implementing operational processes, as well as required tools. My role as Director of Information Protection enabled me with a vast array of experience leading privacy and security teams. Then my last seven years leading the implementation of the original Electronic Health Record (EHR) and the provincial Electronic Medical Record have given me a deep understanding of our industry, as well as many presentations provincially and nationally. When not at work I spend time outside doing various fitness activities, I also travel to see the world while hiking a mountain range, or attending a yoga retreat. I have also spent the past 15 years coaching youth basketball locally and nationally. I have a deep passion for sport.