Webinar Wednesday – Rapid Access to Consultative Expertise: An Innovative Model of Shared Care

Margot Wilson, Director of Chronic Disease Management, Providence Health Care & Garey Mazovita, Clinical Professor, UBC Faculty of Medicine- The RACE model is a multi-specialty telephone hotline providing FPs with timely access to a range of specialist consultation services. FPs can call one number, choose from a selection of specialty services, and be routed directly through to the specialist’s cell phone for advice, usually within a few minutes.  The program has grown to include >30 specialties, has logged over 35,000 calls, and has spread from a local to a provincial service.