June 17, 2020 – The digital genie is out of the virtual bottle – what now? Models of integrated care, digital health and virtual visits role in recovery – Fraser Edward, VP Partnerships, St. Joseph’s Healthcare Hamilton and Andriana Lukich, Director, Digital Solutions, St. Joseph’s Healthcare Hamilton
St. Joe’s in Hamilton, experienced a 761% increase in virtual care adoption month over month due to COVID-19. Fast tracking implementation of over 40 clinics and NOW delivering 23% of ALL Care (57% of Ambulatory) via EPIC MyChart app. Benefiting from pre-existing investment and collaboration with Ontario Ministry of Health and Ontario Telemedicine Network, St. Joe’s physicians, clinicians and digital solutions team were able to scale rapidly to provide patient and family access to their ‘virtual’ care team and digital health records.
Looking forward, we seek to build on evidence-based models of integrated care, continuing to leverage a digital and virtual first approach to enable better staff and patient experiences, contain costs, and improve outcomes. As we seek to recover from the current crisis, prevent future outbreaks, and tackle the backlog of cancelled procedures, solutions to increase capacity, improve care coordination, manage transitions, and enable cross-sector collaboration are more important than ever. The digital genie is out of the virtual bottle – what now?
During this session you will learn about evidence-based models of integrated care, best practices for virtual care adoption, and practical hands-on advice on how to proceed.