Rodney Burnes, Association of Ontario Health Centres – A robust Consumer Heath-‘e’ Strategy – achieving positive health outcomes for clients and providers enabled through technology – is one of the new strategic directions embedded within the Association of Ontario Health Centres (AOHC) 2015-2020 Strategic Plan. Research has shown that collaboration technology, when effectively implemented, can lead to increased efficiency, improved client outcomes and experience. AOHC, along with some of its members, have participated in a few pilot projects demonstrating those outcomes in practice. Key learnings include the need to consider human behavioural and social factors that provide easy to understand education and physiological assessment tools that influence decision-making and health outcomes. This presentation will take you through our journey in this new and exciting path of demonstrating the use of technology in client care.
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