Women Leaders in Digital Health: Jennifer Quaglietta

Jennifer Quaglietta, Vice President, Performance Excellence and Information Services, Healthcare Insurance Reciprocal of Canada (HIROC)

Jennifer Quaglietta is a highly respected leader, change agent, mentor, lecturer, and facilitator with experience in a wide range of roles across the healthcare sector. Her passion for improving the healthcare system stems from her belief that the strength and betterment of our community lies in the health of those who reside within it. Throughout her career, from health care consulting and the Ontario Public Service, to acute care and her most recent role at the Healthcare Insurance Reciprocal of Canada (HIROC), she has demonstrated the ability to successfully design, manage and lead numerous complex health care initiatives at the local, regional and system level.

HIROC is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance products and support throughout the lifecycle of a claim. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety. Shortly after joining HIROC, one of Jennifer’s major deliverables was to assess the organization’s cybersecurity posture and develop a strategy to identify and address potential gaps. Jennifer quickly formed effective and collaborative relationships with stakeholders within the organization and partners outside of HIROC. Under Jennifer’s leadership, HIROC proceeded with a request for proposals from cybersecurity vendors. This undertaking resulted in the organization’s incumbent cybersecurity current vendor continuing to provide a portion of services, with a new vendor providing the remainder of the services. Jennifer’s leadership helped this transition take place seamlessly, resulting in a cybersecurity posture that better meets the needs of the organization and the changing environment.

Throughout her career, Jennifer has led and guided countless efforts for improving the healthcare system for all Canadians. The sustained impacts of these efforts can be seen across the healthcare landscape today. – Arun Dixit, Digital and Innovation Strategist, Healthcare Insurance Reciprocal of Canada (HIROC)

Her dedication to improving customer experience, combined with her professionalism, leadership and passion for transformation have allowed her to make countless positive transformations in the healthcare system.

Congratulations on being voted one of the 2020 Women Leaders in Digital Health, Jennifer Quaglietta!

Learn more about the Women Leaders in Digital Health Award here.