Full Title: Organizational & Behavioural Management; Operations Management
Duration: ~2 hours
Components: 5 units of eLearning + 1 test
Price (Digital Health Canada Members): C$50+ tax
Price (Non-Members): C$100+ tax
Takeaways: Certificate (PDF)
Topics covered in this course
Change - What Is It?– What is Change Management
– Challenges in eHealth
– Value of Change Management
– Techniques to Support Solution Implementation
– Roles & Groups
– Stakeholder Engagement & Categorization
– Roles & Responsibilities
– Digital Health Canada Career Matrix
– Health Informatics Professionals (HIPs)
– Managing Projects & Portfolios
– 5 Phases of Project Management
– Integrating Project Management & Change Management
– Tools of the Trade
– Vendor Management & Relationships
– IT Governance & Management
– Managing Customer Relationships
– Managing Budget & Financial Risks
– Four Steps for Managing Risk
– Basic Theories, Concepts & Practices of Management
– Ethics
– Organizational Strategy, Behaviour & Culture
– Electronic Health – A Transformation
– Facilitating Learning & Development
– Adult Learning Concepts
– Adoption & Maturity Models
– Ongoing Evaluation of Systems
– Overview of Workflow Analysis & Integration
– Common Steps to Workflow Mapping
– Clinical Workflow Analysis
– Communications
– Stakeholder Strategy
– Training & Education
– Monitoring & Evaluation
– Breaking Down Barriers
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Allow up to two business days to process payment and receive your log in details for the Learn LMS. You will have access to the course(s) for six months from the date you receive your access details.
