Job Title: Executive Director, Clinical Informatics Services
Organization: Fraser Health
Location: Vancouver, BC
Job Type: Permanent Full-time

Fraser Health (“FH”) is the largest of five regional health authorities in BC, working together with the Ministry of Health. FH is responsible for delivering hospital and community-based health services to more than 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon, on the traditional territories of the Coast Salish peoples. FH’s communities include a diverse, multicultural population and approximately 62,000 Indige-nous Peoples, associated with 32 First Nation communities and 5 Métis chartered communities. (2016 census). F

H’s services include 12 acute care hospitals, an outpatient care and surgery centre, five urgent and primary care centres, one mental health and substance use urgent care response centre, and mental health and substance use, long term-care, public health and community services. More than 29,000 employees, 3,000 physicians and more than 6,000 volunteers work toward FH’s common purpose: to improve the health of the population and the quality of life of the people it serves.

FH is committed to living its values of respect, caring and trust in pursuit of its vision: Better health. Best in health care. FH believes patients and their families are equal and important partners in care. FH believes in transparency and is committed to being accountable to its stakeholders.

Providing quality health care requires dedicated partners. Fraser Health is grateful for the many partnerships that help it deliver, plan, and transform the health care services it provide to its communities, including foundations and auxiliaries, the Fraser Valley Regional Hospital District, volunteers, as well as Divisions of Family Practice.

To learn more, please visit Fraser Health’s website.

Executive Director, Clinical Informatics Services

Reporting the Chief Information Officer (“CIO”), the Executive Director, Clinical Informatics Services (“ED”) provides leadership and strategic oversight of clinical informatics initiatives within Fraser Health and across the province of British Columbia. The ED works with key stakeholders internally and externally, crossing departments and portfolios to support clinical information needs across the continuum of care including Acute, Community, and Primary Care settings to drive the adoption of clinical informatics services. This critical role will transform the delivery of health services and promote sustainability and efficiency in access to health service information.

The ED is responsible for building and streamlining clinical information and capacity across the organization, driving the promotion and adoption of tools to more effectively monitor and access crucial health care services. Ensuring that quality of care is not compromised, this role will help drive a change in the management of care and information across all settings. The ED provides leadership and oversight in the planning and day-to-day delivery of services to drive operational excellence; establishes policies, procedures and budgets; assists in formulating annual goals and objectives; ensures consistency with industry standards and accreditation bodies; creates financial and workforce plans for the portfolio; and leads, directs and supervises assigned staff.

This is an outstanding opportunity for a visionary leader to make a transformative impact in one of Canada’s largest and most progressive public health organizations. With strong support from the Board, the leadership team, and the broader organization, Fraser Health is primed to leverage technology in health delivery.

Reporting and Portfolio

The ED reports to CIO and will lead a team of 65 staff through three Directors and six Managers.

Key Areas of Involvement

  • Provides expert informatics direction to the CIO, the Chief Medical Information Officer and FH leadership that includes Clinical EDs and Directors; Ensures FH supports consolidated Lower Mainland services.
  • Holds membership in the Health Informatics & Information Technology Committee that provides strategic direction and leadership on use of information management, health care informatics and clinical, business and information technology solutions; holds the authority to make binding commitments on behalf of FH Information Management
  • Assesses and makes recommendations on corporate systems that cross all non-clinical portfolios and operations across FH.
  • In alignment with the clinical information needs prioritized by the CIO, develops a consolidated clinical informatics vision for FH, including planning and the development of related resources within the service areas.
  • Develops informatics strategic clinical planning in support of FH’s business / health objectives by ensuring that integrative initiatives required by the health/ business areas are reflected in the information management strategy and capital plan.
  • Leads informatics planning, including strategic direction, tactical approach, and benefits evaluation by developing and preparing Informatics investment cases that further the goals and KPIs of FH, the Ministry of Health, and other partners.
  • Provides leadership to planning projects and informatics initiatives by developing timelines, formulating change management strategies, mitigating risks, and identifying qualified resources.
  • Evaluates government IM initiatives for opportunities for FH; works with Provincial eHealth groups to advise on the impact to FH and shape Ministry of Health initiatives in a way that will integrate with the FHA clinical information systems.
  • Collaborates and guides informatics strategic clinical planning for Lower Mainland and provincial- led informatics initiatives, including MOH eHealth and LMC support services initiatives.
  • Collaborates with the Ministry of Health and other Health Authorities in planning and procurement of clinical information systems and development for the advancement of clinical informatics functionality across the continuum of care.
  • Provides leadership and supervision to the department through coaching, mentoring, and team building; manages staff, including recruitment, supervision, work assignment, performance management, development, and discipline / termination.
  • Provides portfolio recommendations for financial planning to the CIO; directs financial management, budgeting and reporting with respect to departmental administration and projects by developing the annual IM budgets and ensuring the preparation of financial performance reports.
  • Responsible, in collaboration with the ED, e-Health Services and the ED, ITS Services, for a culture of service management excellence by monitoring service delivery performance, ensuring project closure and post-implementation evaluation, measuring key outcomes and customer satis- faction and documenting lessons learned.
  • Serves as member of the IM Service management committee coordinating IM change management activities which supports ITIL implementation, performance improvement, issue resolution, change processes and deals with emerging issues.

The Person

As the successful candidate, you are a leading expert in clinical informatics management and administration, and in driving the adoption and implementation of best practices and tools that drive transformative and effective health care information management. Comfortable with internal and external stakeholder consultation, as well as possessing well-rounded and deep subject matter expertise in supporting technology development and implementation, you are also demonstrably resilient and decisive, with the operational acumen and key strategic capabilities to guide staff through challenging clinical informatics initiatives.

Required Qualifications, Education, and Experience

The ideal candidate will possess the following qualifications and experience:

  • Master’s Degree in Business Administration, Health Information Management, or a related discipline, supplemented with more than ten (10) years’ recent, related experience within a large clinical system environment, including five years (5) years’ leadership experience (including leadership at a senior level).

Professional / Technical Capabilities

  • Solid understanding of the health care sector and familiarity with electronic health record systems, including the standardization of data and processes.
  • Advanced knowledge of contemporary information management, health and business processes, key technologies and applications, and their application in solving complex health, business, and operational problems.
  • Demonstrated knowledge of and experience with implementation or use of a clinical information system.
  • Stays on top of current trends and best practices in health informatics and clinical systems.


A competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview.

For More Information

Leo McPeak or Tony Kirschner
#880—609 Granville Street
Vancouver, BC V7Y 1G5
Phone: (604) 688-8422