Position Title: Education and Program Coordinator
Reports to: Executive Director
Status: One-year contract with possibility of moving to permanent
Location: Work from home in the Greater Toronto Area
Closing Date: January 20, 2023
Start Date: February 1, 2023
Salary Range: $45,000 – $55,000

We are hiring.

About Digital Health Canada

Digital Health Canada is a Canadian not-for-profit professional association with over 5,000 members across the country. Our members are a diverse community of accomplished, influential professionals working to make a difference in advancing healthcare through information technology.

Members are supported by the Digital Health Canada National Office team. Together, the team develops and delivers the networking and professional development programs that create value for our members: events and webinars, education and certification, and thought leadership. Team members work remotely, collaborating through online chat, virtual conferences, and weekly team meetings.

The candidate

You are an outgoing self-starter and a strong communicator. You believe in life-long learning and the importance of professional education. You are a collaborator and a team builder, able to bring groups of members together to create reports, studies, and papers about Canadian digital health projects. You enjoy tackling new projects and coming up with creative solutions. You understand the mission of a member-driven association and are committed to enhancing the member experience in education and thought leadership with clear communication, consistent programming support, and a member-first approach to everything you do.

Overview of the position

As Education Coordinator, you will work with the Manager, Education on the following items:

  • Track and manage Certified Professional in Healthcare Information and Management Systems – Canada (CPHIMS-CA) credential holders to monitor usage and raise credential profile
  • Collaborate with our credential-administrating partner in information exchanges about exam writers, credential holders, credential renewal, discount codes, and exam sitting dates
  • Create and present reports of education course sales, resource material inventory and sales, Learning Management System users, exam writers, and credential holders
  • Track and manage our Continuing Education Provider partners and ensure deliverables are met
  • Track exam administration to ensure registrants are informed about exam details and results
  • Assist with other education portfolio tasks as assigned

As Program Coordinator, you will manage a new online community plarform and the members who will use it. Tasks include:

  • Identify, contact, onboard, connect, and support Digital Health Canada members interested in participating in Communities of Action (CoAs) in the community platform
  • Establish, monitor, and support CoAs as they work toward production of their deliverable (a report, study, or paper)
  • Coordinate with Marketing Manager to ensure deliverables are launched, announced, shared, and tracked


The successful candidate must be able to hit the ground running and be ready to fully support the Digital Health Canada member community. The ideal candidate possesses:

  • University or college degree
  • 3-years demonstrated experience in education program development, volunteer coordination, or committee management at a Canadian association
  • Experience supporting the delivery and success of digital communities and/or member groups online
  • Strong business communication/plain language writing skills
  • Proven MS Office skills
  • Entrepreneurial spirit and mindset (this is a must for our small but mighty team!)
  • Problem-solving abilities
  • Ability to work independently at home (you have a dedicated workspace with reliable wifi, cell phone, and solid time management skills)
  • Demonstrated attention to detail, organization skills, and ability to work independently and manage multiple projects/responsibilities.

To apply

Apply by email before January 20, 2023 to: HR@digitalhealthcanada.com
Interviews will begin in January 2023. Start date is February 1, 2023.

To be considered, submissions MUST include the following:

  • Email subject line “Education and Program Coordinator”
  • Please attach ONE DOCUMENT with 1. A cover letter with summary of relevant experience, salary expectations, evidence of candidate’s ability to work remotely and 2. Your resume

Digital Health Canada is committed to diversity, inclusion and equity in connection with our vision, mission, values and pillars. We strive to develop a team that reflects the diversity of the Canadian health ecosystem and the Digital Health Canada member community. We actively welcome nominations and candidates who are Black, Indigenous, LGBTQIA2S+, or living with disability, as well as People of Colour or members of other racialized and marginalized groups.

4. DARE TO BE DIFFERENT: make an impact and leverage diverse perspectives
5. INNOVATE THROUGH EXPERIMENTATION: have an entrepreneurial spirit