Director, Applications & End User Support

Competition Number: 2025-15402
Job Status: Permanent Full-Time
Department: Digital Health
Reports To: Vice President, Digital Health & CIO
Hours: Monday – Friday Hours 7.5 Hour Shifts
Posting Period: January 28, 2025 — February 3, 2025

Job Description

The Director, Applications & End User Support will provide strategic and operational leadership for Mackenzie Health’s IT applications and end user support services. Reporting to the Vice President Digital Health & CIO and working collaboratively with senior stakeholders, the Director will ensure exceptional service delivery and performance of clinical and business systems applications, enhancing productivity and user experience. The Director is responsible for sourcing, developing and integrating the tools for applications unique to the organization that will improve staff satisfaction, patient experience, productivity and efficiency across the hospital operations.

Primary Responsibilities

Qualifications

*You may be required to work at any site at Mackenzie Health.


Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

 

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