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Let’s Talk Informatics – Nova Scotia’s Virtual Care Revolution by Nova Scotia Health

September 24 @ 6:30 am - 7:30 am EDT


Learn how Nova Scotia Health’s Virtual Care team onboarded over 3000 clinicians to Zoom for Healthcare during the COVID-19 pandemic.

We are pleased to welcome Katie Heckman and Stacey Lake from Nova Scotia Health’s Information Management & Technology (IM/IT) Virtual Care team as our guest speakers for the next Let’s Talk Informatics webinar – Nova Scotia’s Virtual Care Revolution.

During the COVID-19 pandemic, the Virtual Care team facilitated the onboarding of over 3000 clinicians across the province to Zoom for Healthcare, as well as undertaking many other virtual care related activities in order to support health care delivery throughout the pandemic. This presentation will provide an overview of the challenges and opportunities associated with the unique circumstances that prompted a revolution in virtual care in Nova Scotia.

Stacey Lake is a Provincial Virtual Care Lead with Nova Scotia Health IM/IT. Stacey comes to the Virtual Care team from a previous management role in patient flow at the Valley Regional Hospital. She has a Masters of Science and is a registered dietitian. Stacey values innovation and forward thinking and has a great deal of experience in the health care setting, both at the frontline and administratively. She also has a keen interest in technology and how it can create more opportunity in the health care setting.

Katie Heckman is a Provincial Virtual Care Lead with Nova Scotia Health IM/IT. She is passionate about her role in supporting the integration of virtual care into the clinical setting and sees great value in this work. Although relatively new to the health IT world, her background in research and quality improvement, with a focus on patient reported outcomes, allows her to connect the patient experience with improved clinical process efficiencies through the use of technology. Katie has a Master’s in Public Health, specializing in health promotion and an undergraduate degree in Community Development.

Let’s Talk Informatics is a monthly Informatics Grand Rounds series dedicated to exploring the use of information technology in health care to transform patient care and drive clinical outcomes. The series is approved by Digital Health Canada as a Continuing Education Provider enabling participants to claim 1CE hour for each presentation attended. It is also certified by the College of Family Physicians of Canada and the Nova Scotia Chapter for one Mainpro+ credit by providing content aimed at improving computer skills as applied to learning and access to information. Learn more about Let’s Talk Informatics here. Questions? Email letstalkinformatics@nshealth.ca.



September 24
6:30 am - 7:30 am EDT
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Nova Scotia Health Authority Information Management & Technology