Fostering network growth and connection and bringing ideas together from multiple segments.

Communities of Action (CoA) provide opportunities for connection, idea sharing and professional development. Community of Action Working Groups come together with a shared purpose: to enhance the quality of healthcare for Canadians by learning more about an important digital health topic. CoA Working Groups meet virtually to learn, collaborate, and share knowledge with the Canadian digital health community through reports, white papers, guidelines, or presentations. Volunteering with a Community of Action is a great way to contribute to career and personal growth. Learn more about joining a CoA here.

Current Communities of Action

The following list of CoA Working Groups are progressing toward important deliverables. Contact to inquire about a particular Working Group.

Digitally Empowered Patient

Team leads: Emily O’Sullivan, Senior Manager, KPMG
Status: In Progress

The working group will focus on identifying actions to enable better access to digital health information, specifically for patients with chronic disease. The team will conduct a jurisdictional scan across Canada and internationally to learn about patient-focused solutions that currently exist. After analysis of the current landscape, the working group will identify solutions to empower patients and produce deliverables that will engage and educate the health community to help them take action.

Please contact if you are a patient representative with insights to offer. Include the subject line ‘Digitally Empowered Patient’ in your email.

Digital Opportunities in Mental Healthcare: Patient Access in Mental Health

Team leads: Carina Andreatta, Senior Project Manager, St. Joseph’s Healthcare Hamilton and Francis Nwakire, Account Director, Think Research
Status: In Progress

Many patients and family caregivers are interested in accessing digital tools that may help navigate mental health resources and augment traditional methods of treatment. Digital health professionals are looking for opportunities to link traditional care with a digital space where patients can go to access electronic care, tools, and information that is validated and evaluated.

The objective of this CoA will be to conduct a jurisdictional scan of current work around digital tools related to mental health within Canada. This paper will also provide a recommendation for future work to further develop what can be done to implement this opportunity into mental healthcare.

Electronic Medical Records (EMR) Program Governance

Team Leads: Blair White, EMR Program Director, NLCHI; Fred Melindy, Director, eDOCSNL, NLCHI; Donna Roche, Director, Analytics and Data Access, NLCHI
Status: In Progress

The EMR Program Governance Community of Action Working Group is aiming to prepare a white paper which outlines recommendations around Electronic Medical Records (EMR) governance for a jurisdiction. When it comes to EMR Governance, the group of stakeholders involved can be a large one; establishing guidelines based upon experience would be beneficial to the digital health industry as a whole and the Atlantic Region in particular. The group will work through lessons learned to date and provide recommendations along with future concepts to be aware of when managing EMR data governance.

Please contact communities@digitalhealthcanada,com with your insights into Jurisdictional EMR Governance. Include the subject line ‘EMR Program Governance’ in your email.


Patients in Tech - PUBLISHED

Team Lead: Michael Savage
Contributors: Elizabeth Keller, Darren Larsen
Status: Published

Patients, along with their family members and caregivers, are now regularly and authentically engaged as partners in hospitals and policy-making organizations, but their presence remains comparatively absent in digital health technology companies. A cursory look at the landscape of digital health solutions indicates that products with patient access and context are quickly becoming the norm. At the very least, these stakeholders expect to have access and control of the data and information central to these solutions. Continuing to build digital health solutions without the formal input and assistance of patients, their families, and caregivers will lead to a widened disconnect between digital health’s intended and actual value.

The Patients in Tech CoA Working Group seeks to combine and present stories, experiences, insights, and lessons learned from subject matter experts representing four key areas:

  • Patients
  • Caregivers/Families
  • Patient Engagement Professionals
  • Digital Health Technology Leaders

The intent of gathering this content is to foreground the complementary nature between 1) the principles and benefits of patients as partners and 2) the product discovery, design, and strategy approaches of leading digital health solutions.

Virtual Care Innovation in Canada - PUBLISHED

Team Lead: Bailey Griffin
Status: Published

Digital Health Canada Member-led Working Groups have completed reviews of telemedicine utilization across Canada on a semi-regular basis. The resulting reports have served as a means of keeping members up-to-date on the state of telemedicine in Canada. Recognizing that the landscape of health care is shifting toward digital or virtual delivery services that include but are not limited to telemedicine, this Working Group would like to undertake a review of virtual care success stories from across the country and share lessons learned. These success stories and lessons learned will be synthesized into a white paper format.


  • Showcase the virtual care innovation landscape across Canada
  • Spread knowledge and lessons learned about virtual care successes from across Canada
  • Outline tangible organization-level considerations for implementing virtual care solutions

Community of Action Publications