Fostering network growth and connection and bringing ideas together from multiple segments.

Communities of Action (CoA) provide opportunities for connection, idea sharing and professional development. Community of Action Working Groups come together with a shared purpose: to enhance the quality of healthcare for Canadians by learning more about an important digital health topic. CoA Working Groups meet virtually to learn, collaborate, and share knowledge with the Canadian digital health community through reports, white papers, guidelines, or presentations. Volunteering with a Community of Action is a great way to contribute to career and personal growth. Learn more about joining a CoA here.

Current Communities of Action

The following list of CoA Working Groups are progressing toward important deliverables. Contact to inquire about a particular Working Group.

NEW Atlantic Chapter EMR

Team lead: Blair White, EMR Program Director, NLCHI
Status: In Progress

The Atlantic Chapter CoA is aiming to prepare a white paper which outlines recommendations around Electronic Medical Records (EMR) governance for a jurisdiction. When it comes to EMR Governance, the group of stakeholders involved can be a large one; establishing guidelines based upon experience would be beneficial to the digital health industry as a whole and the Atlantic Region in particular. The group will work through lessons learned to date and provide recommendations along with future concepts to be aware of when managing EMR data governance.

Please contact the Atlantic Chapter EMR Community of Action with your insights into Jurisdictional EMR Governance. Include the subject line ‘Atlantic Chapter EMR’ in your email.


Patients in Tech

Team Lead: Michael Savage
Contributors: Elizabeth Keller, Darren Larsen
Status: In Progress

Patients, along with their family members and caregivers, are now regularly and authentically engaged as partners in hospitals and policy-making organizations, but their presence remains comparatively absent in digital health technology companies. A cursory look at the landscape of digital health solutions indicates that products with patient access and context are quickly becoming the norm. At the very least, these stakeholders expect to have access and control of the data and information central to these solutions. Continuing to build digital health solutions without the formal input and assistance of patients, their families, and caregivers will lead to a widened disconnect between digital health’s intended and actual value.

The Patients in Tech CoA Working Group seeks to combine and present stories, experiences, insights, and lessons learned from subject matter experts representing four key areas:

  • Patients
  • Caregivers/Families
  • Patient Engagement Professionals
  • Digital Health Technology Leaders

The intent of gathering this content is to foreground the complementary nature between 1) the principles and benefits of patients as partners and 2) the product discovery, design, and strategy approaches of leading digital health solutions.

This Community of Action Working Group is currently open to contributors, specifically:

  • Professionals who engage with patients and their family members and have insight into their thoughts/perspectives
  • Health technology professionals with an interest in patient engagement and partnership
  • Patient engagement and partnerships professionals
  • Patient, family, and caregiver advocates with perspectives on the potential role(s) of advocates and advisors in health technology companies

Please contact the Patients in Tech Working Group with your insights into this important topic. Include the subject line ‘Patients in Tech Working Group’ in your email.


Virtual Care Innovation in Canada

Team Lead: Bailey Griffin
Status: In Progress

Digital Health Canada Member-led Working Groups have completed reviews of telemedicine utilization across Canada on a semi-regular basis. The resulting reports have served as a means of keeping members up-to-date on the state of telemedicine in Canada. Recognizing that the landscape of health care is shifting toward digital or virtual delivery services that include but are not limited to telemedicine, this Working Group would like to undertake a review of virtual care success stories from across the country and share lessons learned. These success stories and lessons learned will be synthesized into a white paper format.


  • Showcase the virtual care innovation landscape across Canada
  • Spread knowledge and lessons learned about virtual care successes from across Canada
  • Outline tangible organization-level considerations for implementing virtual care solutions

Contribute to the Virtual Care Innovation in Canada Working Group! The Virtual Care Community of Action Working Group invites all interested parties to share their virtual care experiences. Contact Jenny Kim to contribute your personal virtual care stories or insights to the team’s efforts to showcase Canadian Virtual Care innovation.

Home & Community Care

Team lead: Erica Pinto
Status: In Progress

The biggest challenge facing home and community care today is integrating services and delivery to improve care coordination and patient transitions. Digital technology is now dominating every sector of the economy. Never before has digital technology been so readily available at our fingertips than it is today. Emerging technologies have the potential to shape how healthcare will evolve. While the structures of each provincial health system are very different in many ways and required to work within their policy frameworks, there are also many similarities and shared challenges. Every province is at a different place and understandably digital technology enablers cannot be implemented at the same time. What is the status across provinces and is there a common vision and opportunity?

To provide actionable recommendations and identify strategic opportunities of technology-enabled solutions supporting care coordination and integrated patient transitions. An analysis of current state of technology-enabled solutions and identification of converging digital technologies, starting with high level and environmental jurisdictional scans of home and community care practices, integration, and structure.

Please contact the Home and Community Care Working Group with your insights into this important topic. Include the subject line ‘Home and Community Care Working Group’ in your email.


Pharmacists and Digital Health

Team Lead: Matthew Brady
Contributors: Rex Mok, Sandra Couto
Status: Publication in progress

As highly accessible healthcare providers, pharmacists may soon find themselves taking on the role of digital health coach for patients requesting advice and recommendations about health-related mobile apps and internet-enabled monitoring devices. How should pharmacists educate themselves about these emerging technologies?

Given the vast numbers of apps available, it is beyond the capability of the individual to evaluate them. Pharmacists will require knowledge about health apps and devices, how to evaluate them, and where to look for credible resources when giving recommendations to patients.

This Community of Action aims to provide an overview of:

  • The current landscape of digital health as it pertains to pharmacy practice
  • Educational initiatives available to help pharmacists learn more about digital health
  • Current regulatory status of mobile health apps
  • Patients’ attitudes and any related benefits of using digital pharmacy tools and/or services

Published Communities of Action

Canadian Healthcare Governance Standards

Authors: Susan Anderson, Orion Health and Selina Davis, Independent Contractor for Selina Davis, with contributions from Gina Johar, South-East LHIN Ontario; Nancy Gabor, Reliq Health Technologies; Sonya Stasiuk, Ministry of Health , Alberta; Karim Keshavjee, Infoclin Analytics, U of Ryerson; Lin Dong, U of Ryerson; Carol Obrien, Consultant; Diane Edlund, Consultant.
Status: Complete. Download a copy of this white paper here.

eSafety Update

Authors: Working Group members were led by Dr. Chris Hobson, Chief Medical Officer, Orion Health and Susan Anderson, Managing Director, Orion Health, and included: Elizabeth Keller (OntarioMD); Dr. Dennis Desai (Canadian Medical Protection Association); Janet Routliffe (e-Health Ontario); Pritma Dhillon-Chattha (AHS); Dr Allen Ausford (Alberta Health Services); Sandra Moro (SickKids Hospital); Anne MacLaurin (Canadian Patient Safety Institute); David Meurer (Alberta Health Services).
Status: Complete. Download a copy of the e-Safety update here.